There is no better way to improve your product, reduce costs or deliver it faster. Quality is the single most important attribute or guiding principle your team can focus on - and what defines quality? Your customers of course - what they value is what you need to understand first before setting out on a quality improvement program.
Historically process improvement efforts centered on improving quality, reducing costs, or increasing throughput. The success of these efforts elevated the process discipline to become a standard approach to improve the operations of companies around the world. But there are other targets of process improvement beyond simply efficiency gains.
Ephesus Consulting is an innovative management consulting firm located in Charlotte, North Carolina. We partner with our clients to lead game changing strategic initiatives or execute enterprise wide operational efficiency programs.
